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Bengaluru Connect
How we protect and handle your personal information
Last updated: September 15, 2026
Bengaluru Connect (“we”, “us”, “our”) is the data controller responsible for your personal information. We are committed to protecting your privacy in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable international privacy laws including the California Consumer Privacy Act (CCPA).
This policy applies to all users of our website, mobile application (including our Progressive Web App and any Google Play Store release), and related services.
Contact: [email protected] — Website: https://bengaluruconnect.com
We collect the following categories of personal data:
| Data Category | Examples | Collected? | Shared? |
|---|---|---|---|
| Identity | Name, username | Yes | No |
| Contact | Email address | Yes | No |
| Contact (optional) | Phone, address | Optional | No |
| Authentication | Hashed password, session token | Yes | No |
| Profile | Profile image, language preference | Optional | No |
| Usage / Analytics | Pages visited, click events, time on site | Yes | Yes — anonymised |
| Device / Technical | IP address, browser type, OS | Yes | No |
| Cookies | Session cookies, preference cookies | Yes | No |
| User Content | Business listings, blog comments | If submitted | Public |
| Payment | We do not collect payment data directly | No | No |
Under the Digital Personal Data Protection Act, 2023, we process your personal data on the following grounds:
We retain personal data only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account / Profile data | Until account deletion + 30 days |
| Session tokens | 30 days or logout |
| Activity / Audit logs | 12 months |
| Email verification tokens | 24 hours |
| Password reset tokens | 1 hour |
| Analytics data (anonymised) | 26 months |
| Legal / Compliance records | 7 years (legal obligation) |
We use the following third-party services. Each has its own privacy policy:
We do not sell your personal data to any third party.
We use cookies to operate the platform and improve your experience. You can manage your cookie preferences via the banner shown on your first visit, or at any time through your browser settings.
See our full Cookie Policy for details.
Request a summary of the personal data we hold about you and how it is being processed.
Correct inaccurate or incomplete data via your profile settings, or by written request.
Request permanent deletion of your account and data once it is no longer needed.
Nominate another individual to exercise your rights on your behalf in the event of death or incapacity.
Raise a grievance with us first; escalate to the Data Protection Board of India if unresolved.
Withdraw previously given consent at any time, as easily as it was given.
Exercise any right by visiting your Profile Settings → Privacy & Data or emailing [email protected]. We respond within 30 days.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
To submit a CCPA request, email us at [email protected] with the subject “CCPA Request”.
Some of our third-party service providers (e.g. Google Analytics) may process data outside India. Under Section 16 of the DPDP Act, 2023, we may transfer personal data outside India except to countries restricted by the Central Government of India. Where such transfers occur, we ensure the receiving party is contractually bound to protect your data to a standard consistent with this policy.
Our services are not directed at children under 13 years of age (or 16 in India). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including:
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a prominent notice on our website. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
For any privacy questions or to exercise your rights, contact our Data Protection contact:
[email protected]If you are unhappy with how we handle your data, please first raise the matter with our Grievance Officer. If unresolved, you have the right to lodge a complaint with the Data Protection Board of India, constituted under the DPDP Act, 2023.